What is Six Sigma?

Six Sigma is a business management strategy conceived by Motorola and popularized by General Electric and other leading firms.  As of 2010, it enjoys widespread application in many sectors of industry, including manufacturing, legal and business services, health care, and non-profit organizations. Six Sigma seeks to improve the quality of process outputs by identifying and… Read More »

Promoters Grow Revenue

Most companies spend a lot of money on attempts to acquire new customers, and don’t spend anything on systems that will increase the loyalty of existing customers, which will increase referrals and revenue. Extensive research validates that loyal customers buy more, stay longer, refer friends, and provide feedback that will help you improve your business.… Read More »